8 West Consulting licenses the customer to operate a unique instance of the SafeTrx system. Each SafeTrx system component can be tailored to the customer’s specific needs and branded to the customers standards.
This information is stored on a secure server and access is restricted to the boater and the customer.
The customer hosts the software and database in either a cloud hosting facility or on premise, therefore the customer owns all data in the database (data owner)
8 West Consulting charges an annual licensing fee for use of the SafeTrx system. Please send an email to email@example.com for a quote.
8 West Consulting offers full onsite training to operators and administration staff.
8 West Consulting provides full technical support for each of the SafeTrx system components - the Android and iOS Smartphone applications; the SafeTrx Web Portal and SafeTrx Monitoring Console.
Yes, 8 West Consulting provides the necessary marketing assistance to customers.
Hardware and software requirements for the SafeTrx system are available on request. Please contact firstname.lastname@example.org for details.
The SafeTrx Smartphone application uses both the GPS and cell network to determine location. If the cell signal is lost the app will attempt to continue to acquire and store location information using the Smartphone’s GPS receiver. Once a cell signal becomes available again the app sends the backlog of stored location information to the SafeTrx server and resumes transmitting location information in real time.
Boaters can view and edit their account details using SafeTrx Web. Within this website, boaters can:
From a monitoring perspective, SafeTrx is fully autonomous once the boater hits “Set Sail”, however failure to close a trip triggers an escalation process involving the boater’s emergency contacts and the Coast Guard. The SafeTrx escalation actions are customised to follow the processes and procedures of the Coast Guard.
The SafeTrx app uses a number of methods to determine position and these do consume battery power. However the app monitors the Smartphone’s battery in real time and adapts to declining battery levels. If the battery level falls below 30%, the location transmission interval is adjusted from 1Km to 2Km to save battery power. There is also a failsafe to ensure that if the battery level falls to 10%*, SafeTrx suspends in order to preserve battery power for emergency calls. When the Smartphone is plugged in to recharge, trip monitoring is automatically resumed.
*Please note that the battery levels reported on some Smartphones are rounded down to the nearest 5%, therefore trip recording may be suspended when the battery level is between 10%-15%
When a trip is in progress, boaters can amend the following using the ‘Review’ button on the Trip Progress screen: